Personal information we collect about you We will collect the following personal information about you. Information you provide directly to us When we communicate with you (including your name, email address, postal address, telephone number, any other personal information you provide and the content of our communications). When you register for Sanwood (including your name, email address, postal address, telephone number, work position, transaction details). When you subscribe to Sanwood email or postal mailing lists (including your name and email or postal address, as appropriate). When you apply for a position with us either directly or via an agency (including your CV, references and other recruitment information). Other information that you choose to provide or send to us during our relationship. Data we derive through your interactions with us General user information about your computer and your visits to our website (including your IP address, location, browser, operating system, referral source, length of visit and the pages you visit). This information can be facilitated by cookies . Other information that may be generated when you use our website, interact with us online or attend our events.
How we'll use your personal information We’ll only use your personal information for our legitimate business purposes as set out in this privacy notice. We’ll make it clear to you if we intend to use your information for any purpose that is not obvious. We use your data: To administer our events, our websites and our business To enable your use of our services, including registration and attendance at our events To respond to your requests for information To send you email or postal mail e.g. tickets, brochures or newsletters that you have specifically requested To send invoices, reports, statements, payment reminders and collect payments from you To deal with any enquiries or complaints by or about you To understand how you (and others) are using our services and to help us improve and develop our services, including conducting internal analyses To keep our events and systems secure and prevent fraud To send you other necessary information about our services and our relationship To contact you about new Global Tea Fair China services, offers, events or news where it is legitimate for us to do so To otherwise manage our relationship with you or comply with our contractual obligations As is otherwise necessary for our legitimate business interests
Cookies policy We use cookies when you browse our websites. Cookies are small files that allow a website to recognise and track users. Our cookies do not store personal information such as your name, address or registration data; they simply hold the unique ID that, once you are signed in, is associated with this information. You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain user-generated features of our websites cannot be provided to you. You won’t be able to log in to the 2019 Global Tea Fair China websites to manage your participation online without accepting cookies.
When we share your personal information with others We work collaboratively with others as part of providing our services and we may need to share your information with them as follows: Everyone registered for or attending the web: Our events facilitate all kinds of interaction between those attending; this may include providing your badge, lead scanning, using online services to arrange meetings, send messages to, or network with, other attendees at our events. We will only share your personal data to deliver the show experience you have registered for, where there is a clear legitimate interest, contractual or legal obligation to do so and the appropriate safeguards for your data are in place. Consultants, partners and service providers: We may need to share some personal information of event attendees with our consultants and partners to deliver some of the show services such as PR, catering and education programmes. This data may include your preferences (e.g. dietary requirements, educational qualifications, expertise and interests etc.) as necessary to provide these services to you. Sales enquiries and referrals: We may share contact information (name, email, organisation, job title, contact number) of registered exhibitors, our official suppliers or our providers in response to enquiries we receive about using those services.
How we store your information and keep it secure We’ll take care to ensure that your personal information is secure. We follow good practice security protocols across our business to ensure that information is protected We regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to our systems When we share information with our suppliers we enter into agreements with them requiring them to comply with all applicable laws and controlling further distribution or disclosure of the information to other parties
How we transfer your information internationally Sanwood is an international business with a global customer base. We may need to transfer personal information between any of the countries we operate in and to our suppliers in other countries. For example, our event registration and management system is hosted and backed up on a server in Germany. We may also need to transfer your personal information to countries outside the European Economic Area to make arrangements for any exhibition you have registered to attend, or in any other case where we have your specific consent. We do not transfer any data to other countries or international organisations unless they are deemed by applicable law to have adequate privacy protection, or recognised legal mechanisms are in place to ensure adequate protection of your information.
How long we will hold your information We’ll try not to keep your personal information for longer than necessary for the permitted purposes. We regularly review the data we hold and implement programmes to delete unnecessary information from our systems. We may need to keep certain information for reasonable business or legal purposes (e.g. accounts information, unsubscribe records, information needed to prevent identity theft, legal disputes and misconduct) even if deletion has been requested.
Your data protection rights You have these rights in relation to your information: Access: You can obtain confirmation of whether we hold any information about you and, if so, you can access your information and details of how we process it, as long as this does not adversely affect the rights and freedoms of others. Rectification: We will rectify any errors in the personal information we hold on request. Erasure: You can ask us to delete your personal information from our systems in the following situations: The information is no longer necessary for the purpose for which it was collected You withdraw your consent on which the information processing is based and where there is no other legal ground for the processing You object to the information processing and there are no overriding legitimate grounds for the processing The information has been unlawfully processed The information has to be deleted for compliance with a legal obligation to which we are subject. Right to restrict processing: You have the right to restrict our information processing on specified grounds. Notification: Where you’ve asked us to rectify, delete or restrict processing of your information, we’ll pass on your instructions to anyone we’ve shared your information with, unless this proves impossible or involves disproportionate effort, in which case we’ll let you know. Data portability: You have the right in specific circumstances (where automated processing is based on consent) to receive your information in a structured, commonly used and machine-readable format and have the right to transmit the information to another entity without hindrance. Right to object: In certain circumstances you have the right to object to our processing of your information, including in relation to profiling, direct marketing or scientific or historical research purposes. Automated individual decision making: We don’t carry out this kind of decision making. However, for your information, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you unless this is necessary for our contract, is authorised under applicable law or is based on your explicit consent.
How to exercise your rights To exercise any of your rights contact us at info@sanwood.cc. We may need evidence of your identity and if so we’ll provide you with a form to complete and return to us. If you’re requesting access to your information, the first copy will be provided without charge, but reasonable administration fees will be charged for additional or subsequent copies or we may refuse repeated or excessive requests. We’ll respond to your requests without undue delay and in any event within one month. Please note that if you delete or restrict information we hold about you, it may prevent you from making full use of our services.
Making a complaint If you want to make a complaint about how your personal data is being processed by us, please contact our Data Protection Officer. Our complaints procedure is available info@sanwood.cc
Contacting us about your privacy Our Data Protection Officer is David Dai. You can contact him with any questions or comments at info@sanwood.cc or by post using our registered office address. For any other questions or comments, please contact us. We are Guangdong Sanwood Technology Co.,Ltd, company number 914419000599632153 with our registered office at No.88, Songchang Road, Songbotang, Changping town, Dongguan city 523560, Guangdongprovince,China.
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