Views:12 Author:Site Editor Publish Time: 2018-04-13 Origin:Site
SANWOOD is a direct factory which has specialized in the field of manufacturing environmental test chambers for 21 years. Handing both the import and export of various Test Chambers., we also own after-sales service team and all members are good at English and most of them have worked in this industry for many years. They are experienced in technical problems solving.
Our various test chamber has exported to more than 40 countries, included USA, UK, Russia, Italy, Austria, Australia, Turkey, Vietnam, Poland, Singapore, Thailand, Japan, Zimbabwe, India, etc. We have 100% confidence to say our machine will not have big problems within 8 years. Some small problems may happen, for example, some easy - damaged parts need to replace.
Please have a look at our website: http://www.sanwood.cc/
You could find some other items which you can also put on your market. Any inquiries on our website please do not hesitate to contact us. We are looking forward to establish win-win business relations with you.
Our warranty policy as below:
Our warranty is 2 years after customer received goods. Within this period, if there is any parts and components damaged, we will ship a new one for replacement free of charge by DHL( 3 days arrived). What's more, if there is any technical problems, our service team will respond within 1 hours and provide solutions.
After warranty period, the 3rd year and 4th years, if there are any spare parts broken, we will pay 50% cost for new parts, another 50% and shipping freight will be paid by customer.
-After sales service. How does it works?
We will send complete operation video and manual to the end user before shipping the goods. Before equipment leaving the factory one week ago, our technical people will do " nine point test" to check the temperature uniformity inside the chamber and make sure the machine performance 100% no problem.
Also, we support the remote access and conference meeting via Ethernet. Then we can make a face to face communicate if you have any operation problems, and everything will become very closely, Right ? Below is an example !
Additionally, Sanwood Promise: If the equipment is not qualified under correct use within 3 months, you can return the machine back and we will refund to you and bear the freight.
ADD: No.88, Songchang Road, Songbotang, Changping, Dongguan, Guangdong